LIVE FEEDER SHIPPING POLICY:
-Live and visibly healthy arrival is only guaranteed when shipping temperatures at both ends are between 40° – 89°F for home delivery and 26F° – 99F° for having the order held at the facility for pick up.
-If your package is delayed or mishandled by the carrier, all guarantees are void. We will open a case with the carrier and if we are reimbursed, we will refund your order.
-Live feeders are only shipped Monday through Thursday to avoid and delays over the weekend.
- Someone must be home to receive the order, or guarantees are void
